To receive a refund or exchange, items must be returned in original condition. Original condition means the item is not damaged or altered and returned with all hangtags and original packaging where possible. Any item not meeting the condition standards of this policy will be returned at the customer’s expense.

Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. This credit is redeemable online only. Reach customer service at customercare@avallonez.com

​

If you're not satisfied with your purchase, please return merchandise accompanied a receipt within 30 days of purchase, for an exchange or refund. Returns with receipts over 30 days or without a receipt (but otherwise eligible for return) will receive store credit only. Gift receipts are valid for store credit only. Merchandise that is used or in unsellable condition will not be accepted for refund, store credit or exchange. Other restrictions may apply.

​